MOTIVE ARCHIVE

This Privacy Policy and Notice (we refer to it as our “Privacy Policy”) describes how Motive Archive (“we” or “us” ) collect, use, share, retain, and protect information about you when you (1) visit us at www.motivearchive.com, or one of the pages thereon (the “Website”); (2) communicate with us or the Website via email, texts and other electronic messages; (3) “login,” create an account, register vehicles, upload comments, and use the other services available to registered users on our Website; or (4) otherwise interact with us (collectively, our “Services”). Your use of our Services is also subject to our Terms of Service https://motivearchive.com/terms and any other supplemental terms that may become part of an agreement we have with you.

Your privacy is extremely important to us and so is being transparent about how we collect, use and share information about you. We adopt this Privacy Policy to fulfill our service commitment to you and comply with legal obligations as we process personal information, described below. Our Website may contain links to partner companies and third-party websites. This Privacy Policy does not apply to information collected or used by any third party, affiliate, or affiliate of a third party, including those that may link to or can be accessible via the Website. Please review their policies.

Before accessing, using, or interacting with the Website you should carefully review this Privacy Policy. We may change our Privacy Policy from time to time and encourage you to review it whenever you interact with us.

User Consent: By choosing to interact with us, including through our Website and by communicating with us via email, you consent to the collection and use of information as described in this Privacy Policy and confirm that you are over 18 years of age.

If you are a resident of the United Kingdom (“UK”) or the European Economic Area (“EEA”), the GDPR Notice at the end of this Policy provides more information about our policies and your rights.

If you have questions, feel free to reach out by using the Contact Us methods available on our websites (motivearchive.com/#contact) or by emailing us at privacy@motivearchive.com.

Personal Information We Collect

For purposes of this Privacy Policy, unless noted otherwise, when we use the term “personal information,” we mean information that identifies, relates to, describes, references, is reasonably capable of being associated with or could reasonably be linked, directly or indirectly, with a particular person or household (“personal information”). Motive Archive may collect the following data about you:

Identifiers: Your real name (first and last name), postal address, Internet Protocol (IP) address, telephone number, email address, organization name, online account username and password.
Vehicle and Payment Information: If you are an registered user, information about your vehicle, including its location, its license and other identification numbers, its service history, images of your vehicle, and your contacts. When you set up your subscription and schedule payments, you will share payment information with our secure payment processor Stripe.
Internet or Network Activity: Your browser and device information, information on your interaction with our Website, your IP address, user ID, which pages on our Website you visit, and which websites you visited before or after visiting our Website.
Other Data: Information about you, including your interests and preferences, that we collect via the Website or that you volunteer or submit to us, including via the Website, social media, and other platforms, when you contact us, or post a comment, message, or other form of communication.

How We Collect Personal Information About You

Directly from You: We collect personal information you provide us when you create an account on our Website, complete a “Contact Us” form, or upload information about your vehicles. We may also ask you for information to enable us to provide a service to you and we collect this information by telephone, written/digital correspondence, or via the Website.
Online Tracking Technologies: When you visit our Website, we or third parties we work with (such as Google Analytics) may automatically collect certain information using online tracking technologies such as pixels, web beacons, and cookies. These technologies help us maintain the security of our Website and your account, prevent crashes, fix bugs, understand how people are using our Website, make our Website better, and assist with basic site functions.
Social Media Platforms and Networks: We may also learn information indirectly about you, which you make publicly available, such as on a social network or shared with third parties. Please note, any content or information you share with or provide to third parties regarding your communications with us, or using or related to the Website may not be private or confidential and is not our responsibility.

How Do We Use Your Personal Information

Motive Archive may use and process information about you, including personal information, for one or more of the purposes described in this Privacy Policy. For example, Motive Archive (and/or our service providers) may use information about you to:

Provide you vehicle archiving Services in accordance with the terms of your subscription; Manage and administer our customer relationship with you;
Provide you with information, communications or services you have requested and to contact you in relation to any queries you may submit;
Conduct analytics to improve our services; to understand how you interact with our Website, improve our Website, personalize your experience and to provide you services;
Present, optimize, and maintain the security of our Website and its contents;
Register, maintain, and provide notifications to you about your Website Account;
Detect and prevent fraud or other crimes;
Manage your accounts, orders, invoices, and payments;
Manage and provide technical support for products and services and an after-sales service.

We may share or disclose information: (i) with your consent or if you direct us to share personal information; (ii) to comply with your requests under applicable law; (iii) as disclosures amongst the entities that constitute our company, or as part of a merger or asset sale; and (iv) as otherwise required or permitted by applicable law.

We may also share your personal information with third-party service providers with whom we have entered into contracts that require personal information be kept confidential and prohibit the retention, use, or disclosure of personal information for any purpose other than the services specified.

We may share or disclose personal information for the purposes described below:

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf, such as Website hosting, payments, and Website analytics.
Business Transfers: If we purchase other businesses or their assets, sell our business assets, or are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information, including any category of personal data we have collected, may be among assets sold or transferred and may be subsequently used by a third party.
Lawful Requests and Safety: We release personal information when we believe it is appropriate to comply with the law, it is necessary to protect our interests, to prevent fraud or other illegal activity, and to protect the safety of any person. Nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.
With your consent: We may share your personal information with additional third parties with your consent. For example, we would share your information with our partner Bring a Trailer if you decide to sell your vehicle through that service.

How We Secure Your Personal Information

We realize that you trust us to protect your personal information. We take that trust seriously and maintain physical, electronic, technical and procedural safeguards that are consistent with industry standards to help protect the privacy, accuracy, and reliability of personal information and to protect it from loss, misuse, unauthorized access, disclosure, acquisition, exfiltration, alteration and destruction.

We also take commercially reasonable steps to ensure that our third-party service providers reasonably protect and secure your information. If we becomes aware that a third-party service provider is using or disclosing information improperly, we will take necessary and immediate steps to end or correct such improper use or disclosure.

While we attempt to protect the information in our possession and account for the protection of information provided to our service providers, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances. Please do your part to help us keep your information secure. You are responsible for maintaining the confidentiality of your password(s) and your account(s), and for all activities that occur under your password or Account(s). We specifically reserve the right to terminate your access to your Account(s) and any contract you have with us related to the use of the Website in the event we learn or suspect you have disclosed your account or password information to an unauthorized third party.

Communications from Us

You may opt-out of receiving certain communications from us by following the unsubscribe process described in our communications, changing your account settings, or by contacting us by using the contact information provided below. Please note that such requests may take some time to fulfill and that certain Website-related communications, including but not limited to account verification, changes or updates to Website features, or technical and security notices are non-optional.

How Long We Keep Your Information

We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, or as otherwise required by law. In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on www.motivearchive.com. We encourage you to check this page and review our Privacy Policy periodically.

Contact Us

If you have any questions, comments, complaints, or concerns about this Privacy Policy or how your information is handled please contact us via email at privacy@motivearchive.com or by using the Contact Us methods available on our website: motivearchive.com/#contact.

GDPR Notice

If you live in the European Economic Area (“EEA”) or the United Kingdom (“UK”), our collection and use (“Process” or “Processing”) of your personal information is governed by the General Data Protection Regulation (“GDPR”) and the UK’s version of the GDPR (“UK GDPR”). This notice supplements our general Privacy Policy with information specific to those laws. In general, when we are Processing your personal information, we are acting as a “controller”, as that term is defined in the GDPR.

The Legal Bases of our Processing

Article 6 of the GDPR permits the Processing of personal information only when there is a legal basis for it. Below (in italics) are each of the Processing purposes we list in our general Privacy Policy, followed by the GDPR legal basis for our Processing:

Provide you vehicle archiving Services in accordance with the terms of your subscription; Manage and administer our customer relationship with you;

Legal basis: to perform a contract

Provide you with information, communications or services you have requested and to contact you in relation to any queries you may submit;

Legal basis: to perform a contract

Conduct analytics to improve our services; to understand how you interact with our Website, improve our Website, personalize your experience and to provide you services;

Legal basis: necessary for our legitimate interests

Present, optimize, and maintain the security of our Website and its contents;

Legal basis: necessary for our legitimate interests

Legal basis: necessary for our legitimate interests

Detect and prevent fraud or other crimes;

Legal basis: necessary for our legitimate interests

Manage your accounts, orders, invoices, and payments;

Legal basis: necessary for our legitimate interests

Manage and provide technical support for products and services and an after-sales service.

Legal basis: necessary for our legitimate interests

Your Rights under the GDPR

As a “data subject” under the GDPR, you have the following rights:

To receive confirmation as to whether we have personal information concerning you and, if so, obtain (i) a copy of the personal information we are Processing, and (ii) information concerning the nature and Processing of the personal information;
To request that we correct or supplement your personal information without undue delay;
To request us to delete your personal information if (i) no longer necessary, (ii) you have withdrawn consent, (iii) you have objected to Processing, or (iv) your personal information has been unlawfully collected;
To restrict Processing personal information if you contest its accuracy, the lawfulness of its Processing, or if we no longer need it;
To object to the Processing of your personal information if Processing is based on our legitimate interests or for direct marketing purposes;
To be informed about the existence of automated decision making, including profiling, and about its significance and consequences on you;
To request a transfer of your personal information to a third party in certain circumstances;
To lodge a complaint with the data protection authority in your jurisdiction if you believe our Processing of your personal information violates the GDPR; and
To withdraw consent from our Processing of your personal information, the legal basis for which is your consent.

You may exercise these rights by contacting us at motivearchive.com/#contact or privacy@motivearchive.com

Data Transfers

We Process and transfer Personal Data outside of the EEA and the UK, primarily in the United States. Whenever we transfer your personal information outside of the EEA and UK, we apply safeguards that are equivalent to those you have in the EEA or UK.

Terms of Service